Returns & Exchanges
At Earth Breeze, we stand by our eco-friendly laundry solutions with a 60-day satisfaction guarantee. If you are not completely happy with your purchase, we will offer a full refund or exchange to ensure your home care routine is perfectly supported.
Initiate Your Request
Contact our dedicated customer experience team via email with your order number and the reason for your return or exchange.
Receive Authorization
Our team will review your request within 24 hours and provide a prepaid return shipping label or instructions for your specific product.
Package Your Item
Place the unused portion of your Earth Breeze products back into their original sustainable packaging to ensure safe transit.
Process Refund
Once your return is received at our facility, we will process your refund to your original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing